Frequently Asked Questions (FAQ)
Find answers to your questions about the organization, tickets, web site and performances on this page. If you don’t find the answer to your question here, please contact us using the form at the bottom of the page.
Reservations and Tickets
How can I get tickets?
Do I need a reservation?
Advance reservations are strongly recommended. The big top is full most evenings. Sections A and B often sell out well in advance. Walk-ins are welcome, subject to availability.
How much are tickets?
Ticket prices depend on which seating category you choose, and age of the guests. Complete details are available on the Schedule & Rates page.
Can I change or refund my ticket?
Tickets are non-refundable and non-changeable once confirmed.
How can I give Phare tickets to someone else?
Phare gift cards are available to buy online. Please visit the Phare Gift Card page for complete details.
About the shows
Are animals used in the show?
No. There are no animals in any Phare performance.
How long is the show?
The shows run approximately 1 hour, followed by a brief introduction to the project and an opportunity to chat and take photos with the artists.
Are the shows suitable for children?
The shows are enjoyed by guests of all ages. The stories are inspired by the real-life experiences of its creators and performers and deal with themes such as war, discrimination, relationships, poverty and ghosts. Some performances contain smoke, loud noises, music and strobe lights. Parents know their children best, whether they might be affected. Complete details about each story can be found in Our Shows.
May I take photos and videos during the show?
Guests are welcome to take photos and videos during the show. We hope that the photos and videos will be shared on social media tagging @PhareCircus (Twitter) or @PhareCambodianCircus (Facebook, Instagram, G+). It’s a great help building more awareness and attracting more guests to the show so that we can keep the artists working.
The flash must be turned off as flash is distracting and dangerous for the artists.
Location and Transportation
Where is Phare, The Cambodian Circus located?
The venue is located on Ring Road near the intersection of Sok San Road, approximately 2 kilometers from Old Market and Pub Street. Maps are available on the Contact & Map page.
Does Phare provide transportation?
No, Phare does not provide or arrange transportation services. Tuk tuks are plentiful all around Siem Reap and stationed at most hotels and guest houses.
What time should I arrive?
The venue opens 2 hours prior to show time, including Phare Boutique and Phare Cafe. It’s best to arrive no later than 30 minutes prior to the show start time to be able to check-in and get comfortably seated in the big top before the show starts. Guests with Section C tickets often start lining up 45 minutes before show time. For the safety of the artists and the comfort of other guests, no entrance is permitted after the show starts.
How much should I pay the tuk tuk to take me to Phare?
All tuk tuk drivers are independent entrepreneurs. Prices depend on the distance from where you start and is negotiable. Generally, prices range from US$3 – US$5 each way from most places around Siem Reap.
Are tuk tuks available after the show?
Yes, there are tuk tuks available in the parking area after the show. These are independent drivers and negotiate their own prices.
Is there a restaurant?
Yes, Phare Cafe offers drinks, snacks and meals before or after the show. Set menus can be pre-ordered with show tickets online, or there is an a la carte menu at the Cafe. More information is available on the Phare Cafe page.
Are meals included?
Dinner and show packages are available on the Reservations & Ticketing page. Dinner is not included in the ticket-only price.
Does Phare Cafe offer vegetarian, Muslim, gluten free or other special menus?
Yes, Phare Cafe can handle most dietary restrictions and requests. Vegetarian items are available on the a la carte menu. Pre-ordered set menu items can be substituted by making the notation in Special Meal Requests during online check-out.
Is there a gift shop?
Yes. Phare Boutique carries original products from the artists at Phare Ponleu Selpak non-profit school, as well as other local artisans and social enterprises. Phare Boutique is open before and after the show.
Is the venue handicap accessible?
The venue, including Phare Boutique and Phare Cafe, is handicap accessible. There are stairs to reach the seating area. Wheelchair access is available through the stage entrance. Phare Customer Service will assist guests to their seats and store the wheelchair during the performance. The restrooms are currently being modified to accommodate wheelchairs.
Is the big top air conditioned?
There are MasterCool evaporative coolers, oscillating fans and air conditioning units throughout the big top, however it still gets warm. Comfortable clothing suitable for warm weather is recommended.
Are there mosquitoes?
Cambodia has a tropical climate and Phare is an open-air venue. There are mosquitoes. It’s best to apply mosquito repellent any time you go outside in the early morning or evening.
About the organization
Is Phare, The Cambodian Circus a non-profit?
Phare, The Cambodian Circus is one business unit of Phare Performing Social Enterprise, a for-profit business whose profits go towards a social cause. The business is majority-owned by non-profit school Phare Ponleu Selpak. The circus provides well-paying jobs to the school’s students and graduates. The circus also financially supports the school through royalties, fees, donations and majority of profits generated by the business activities.
How can I support the organization?
There are many ways you can help.
- Buy tickets to see our show, or book our performers to entertain at group and corporate events.
- Buy original, locally produced items in Phare Boutique and enjoy a meal at Phare Cafe.
- Share about Phare with anyone you know coming to Cambodia.
- Post your Phare photos on social media and tag us (@pharecambodiancircus on Facebook, Google+ and Instagram or @PhareCircus on Twitter).
- Make a donation to Phare Ponleu Selpak non-profit school.